Systems supplier Viega has completely renewed its internet presence – new looks and a new structure. In addition to the new brand-compliant design, a major objective of the remake was to improve access to useful information. Also, the depth of data available for specialist plumbing and heating professionals was significantly increased. This includes a management system for instructions for use and spare parts that allows access to articles going as far back as 1987. The filter function enables users to find information without the need to enter an exact designation or order number. More highlights of the new website: The user can access the online catalogue 24/7 and be sure that the data obtained is updated daily.
Even the homepage of the new Viega web presence is devoted to presenting products and services to trade professionals to reflect its system-based approach. And the sub-pages are just as self-explanatory, e.g. the ‘Products’ section with new items, spare parts and the catalogue. The aim of the website is to guide users directly to exactly the information they need with as few clicks as possible, e.g. to a specific product and/or to more general topics such as drinking water hygiene or fire protection.
The spare part management section represents a good example. For this section alone considerably more than one thousand exploded views were redrafted, so that even the smallest components can be unequivocally identified and all the detailed information on it can be called up. Then there is the catalogue, always up to date thanks to the daily update system, and with online instructions for installing and maintaining Viega products.
Automated search suggestions
The intelligent search function is just as user-friendly and results-oriented as the intuitive user guidance system. As soon as the user starts typing, product or system suggestions appear in the popup window that are relevant to the query. So what has long been available for searches via the internet-wide search engines has now been integrated for more user-friendliness on Viega’s website.
In addition to the search function, Viega has also introduced the ‘Watch list’ function. This can be used to store frequently needed information such as article numbers, Datanorm texts, exploded views or service items. This all ensures that the Viega website serves as a practical aid that is always up to date, even when used in the field or on site. With just two or three clicks, information can be forwarded via email, e.g. in order to place an order with a wholesaler.
Comprehensive depth of information
The new Viega internet presence is, however, more than a well thought-through ‘Swiss Army Knife’ for the office, the workshop or the construction site: It also represents a comprehensive source of information for all questions about the Viega world. For instance, large-scale images feature major international construction projects that have benefited from Viega quality for many years. Global reference projects can be filtered according to the products used, the applications or building types.
The new website has been available since January via the URL viega.com.
